Founded in 1995, we know our business. We also know the fundamentals of
your business, although your business like all others is unique and special in
many ways. Our approach to crafting a solution to meet your cost containment
requirements is to work jointly with you to determine the best options for you
and your company.

We do not offer a "one size fits all" product or service. We offer a product that
is as uniquely tailored to you as the suit or dress you wear. And just like the
tailor does, we need to first take some measurements before we can deliver
the result.

We Listen

So first, we meet with you and we listen. It is crucial that we understand the
intricacies of your business. You have a special and different mix of providers
than anyone else. You have clients that have unique requirements that no one
else shares. Your Plan participants are distributed in different geographical
areas unlike anyone else's. So, we learn from you what your challenges are.

We Question

We bring to the table experience with other payors, knowledge about things
that work and things that in past trials did not work. We ask you questions.
Some of our questions help us to understand you better while some of them
may end up stimulating thought about approaches you might not have
considered before.

We Advise

Coalition America has expertise in many different areas and we
have set up partnerships with companies offering solutions outside our area
of expertise so we can bring these to our clients. Whether a fraud
solution, a network alternative, operational expertise, technology solution,
or some other aspect of efficiently and effectively handling medical and
dental cost containment, we can advise you.

We Collaborate

Our goal is to be your business partner - not just your vendor. To that end,
we collaborate with you on determining the best set of solutions to meet
your business needs. And once we agree to work together, we work
cooperatively with you to implement the solution, using the proper mix
of project management protocols and skilled professionals for a
successful implementation.

We Service

We don't forget about you once you're implemented. We service your
account to make sure your expectations are realized through our daily
execution.