Coalition America, Inc.

Coalition America, Inc.has launched a new service that allows its customers to research the status of pending health care claims in the health care cost containment company’s networks.

Called Online Claims Tracking, the service offers a simple, streamlined process so customers can track the process of their claims from arrival to resolution. Through the company’s website at www.coalitionamerica.com, customers can enter a user identification and password that enables them to research any pending claims on a secure site.

Users may search for claims using a patient’s name, social security number, RepriceNow claim number or billed charges. Once a specific claim has been highlighted, the system can access a claim detail screen that provides patient information, provider information, claims status and repricing information.

The system allows users to contact their account coordinators via e-mail directly from the claims detail screen. Online Claims Tracking joins Online Activity Reports, Client Implementation Guides and RepriceNow User Guides as internet-based customer services provided through Coalition America’s web site.

Coalition America users can sign up for this service, including site set up and training, by contacting either their account manager or account coordinator.

About Coalition America

Coalition America, Inc. (CAI) is a leader in healthcare cost-containment and preferred provider organization (PPO) network management services emphasizing transactional excellence. The Atlanta-based healthcare technology company offers one source for PPO network access and administration, while assisting companies in controlling their medical healthcare expenses.

The range of services offered by CAI includes cost containment, primary PPO network integration and management, electronic data interchange (EDI), Internet repricing and data-entry options and out-of-network bill negotiations through supplemental network relationships and negotiations on all claims. For more information on Coalition America, please visit www.coalitionamerica.com or contact Libby Roper, Director of Marketing at 404/459.7201, ext. 5265 or libbyroper@coalitionamerica.com.

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